• After Sales

    After Sales

    How We Assure Our Vehicles? (PDI Process)

    PDI Process
    What is a Pre-Delivery Inspection (PDI)?

    Most buyers might not be acquainted with the phrase Pre-Delivery inspection (PDI). It is the final check that is carried out at the showroom by the dealer before the car is registered. It is a thorough examination of the car that includes careful scrutiny of the Exteriors, Interiors, Electric Parts, Mechanicals, Accessories, Road Test, Fluid Level Tests and Minor Problems, and Blemishes as well.

    What is the need for a PDI?

    A PDI ensures you receive your vehicle in perfect condition. It identifies any transit damage, manufacturing defects, or missing accessories before delivery — protecting you from issues that would otherwise become your responsibility once the vehicle leaves the showroom.

    Why we conduct a PDI of your car?

    We conduct a PDI to guarantee every vehicle meets our strict quality standards before handover. It's our commitment to your safety, satisfaction, and peace of mind — ensuring your new vehicle is road-ready, complete, and exactly as expected from day one.

    PDI Checklist

    The following details what work is involved for each item.

    01 Engine Compartment

    Engine Compartment

    All fluids such as washer, coolant, brake, power steering, transmission and engine, are topped up. The hood latch is lubricated to ensure smooth operation, the battery is tested for full charge and everything else is examined for visual defects and abnormal noises.

    Underside

    Associated oils for all-wheel drive vehicles are checked. Hoses, lines, the exhaust system and suspension components are visually inspected, and the brakes are serviced.

    02 Underside
    03 Interior

    Interior

    The pedals are operated, looking for freeplay, and the brakes checked for correct operation. The steering wheel is aligned, and fuses installed for the radio and other electronic accessories. Every individual component of the interior is scrutinized. Locks, latches and hinges are lubricated, and the clock and radio station pre-sets are adjusted accordingly.

    Exterior

    All lighting is turned on and the headlights are aimed. Tire pressures, including the spare tire, are set to manufacturer-suggested specifications. Windshield wipers and washer fluid level are examined, as well as all body panels and components (i.e. weatherstrips, bumpers, mouldings).

    04 Exterior
    05 Road Test

    Road Test

    The vehicle is driven for the recommended 10 kilometres on both city and highway roads, listening and feeling for any issues. The engine, transmission, clutch, brakes, steering, cruise control, lane departure warning and air suspension, if applicable, are all inspected, as is the alignment and steering wheel for shimmying/pulling. The computer is scanned for any diagnostic trouble codes.

    Final Preparation

    All protective coverings are removed, and floor mats are put in place. Wheel covers and wheel locks are installed, if required (locks are only used on alloy wheels). Paint condition and emblems are checked. The jack, wheel nut wrench, owner's manual, service passport, warranty booklet and guides are verified to be in their proper spots. Finally, if needed, a license plate bracket and Open Road plate frames are outfitted.

    06 Final Preparation

    27-Point Inspection and Quality Control

    Vehicle 27-Point Inspection
    01
    02
    03
    04

    Frequently Asked Questions

    What after-sales services does Inchcape offer?

    Inchcape offers a comprehensive range of after-sales services including scheduled servicing, warranty repairs, genuine parts supply, PDI inspections, and roadside assistance through our nationwide network of authorised service centres.

    How do I book a service appointment?

    You can book a service appointment by calling us at 1-246-417-7777, visiting any of our authorised service centres, or using the online booking form on our website. Our team will confirm your appointment and advise on expected duration and costs.

    Does Inchcape use genuine manufacturer parts?

    Yes. All replacement parts used in our service centres are 100% genuine OEM components sourced directly from manufacturers. We back every part with a 1-year guarantee, and all work is carried out by our certified technicians.

    What is included in a standard vehicle service?

    A standard service typically includes an oil and filter change, multi-point safety check, fluid top-ups, brake inspection, tyre assessment, and a diagnostic scan. We tailor the service to your vehicle's specific manufacturer schedule and mileage requirements.

    Is a road test part of the Pre-Delivery Inspection?

    Yes, a road test is a mandatory part of every PDI. It allows our certified technicians to verify performance, handling, braking, and all mechanical systems under real driving conditions before your vehicle is handed over to you.

    View All Frequently Asked Questions

    Genuine Parts with 1-Year Guarantee

    PDI is conducted to inspect if there is any major or minor issue prevailing in the car. Minor problems are fixed right away by the dealer.

    Photos of imperfections, if needed
    Photos of imperfections, if needed
    Completed a road test by our technicians
    Completed a road test by our technicians
    100% Genuine Parts

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